Swiggy, a prominent on-demand convenience platform in India, has partnered with the Ministry of Skill Development and Entrepreneurship (MSDE) to introduce a new initiative called “Swiggy Skills.” This programme aims to create skilling and employment opportunities across Swiggy’s extensive food delivery and quick commerce networks. The collaboration will benefit 2.4 lakh delivery partners and staff of restaurant partners associated with Swiggy.
Shri Jayant Chaudhary, Hon’ble Minister of State (Independent Charge) for the Ministry of Skill Development and Entrepreneurship and Minister of State for Education, officially launched the initiative.
Speaking on the occasion, Chaudhary stated:
For India to realize the goal of Viksit Bharat @2047, the logistics sector will play a key role. Considering that, our government has launched the National Logistics Policy in India. We are also creating an enabling ecosystem for growth in this sector where skilling and education work hand in hand. Today’s partnership showcases how public-private partnerships can accelerate and create new avenues for the workforce in the sector. This space has enormous opportunities, and we wish to see more corporations engaging with us.
Under the Swiggy Skills initiative, its delivery partner platform will be integrated with Skill India Digital Hub (SIDH). It will provide Swiggy’s workforce access to online skill development courses, certifications, and training modules.
The initiative will concentrate on four primary areas:
- Digital Skill Enhancement: Partnering with MSDE’s Skill India Digital Hub (SIDH) to offer online courses, certifications, and training sessions to Swiggy’s delivery personnel and restaurant employees.
- Connecting Trained Talent with Opportunities: Facilitating employment opportunities for individuals trained under MSDE’s programmes in operational roles spanning retail, logistics, and food & beverage businesses within Swiggy’s ecosystem.
- Swiggy Instamart Recruitment: Aiming to hire 3,000 people across India to fill various positions within Swiggy’s quick commerce operations.
- Advanced Training and Internship Programmes: Providing specialized training and internships to 200 individuals trained under MSDE programmes, focusing on senior-level positions in Swiggy’s quick commerce sector. Swiggy will also develop training content covering emerging technologies and industry developments.
Rohit Kapoor, CEO of Swiggy Food Marketplace, commented:
India’s F&B and retail sectors are expanding rapidly, contributing around 13% of the overall GDP and generating significant employment. As digitization accelerates growth in these sectors, there is an urgent need for a skilled workforce across the entire value chain.
He highlighted Swiggy Skills and said the initiative will have four broad components. Kapoor stated:
We plan to integrate with MSDE’s Skill India Digital Hub (SIDH) across our partners’ apps, enabling almost 2.4 lakh delivery partners and the staff of our 2 lakh restaurant partners to easily access online skill development courses, offline certifications, and training modules.
He added:
Second, youngsters who have undergone training under MSDE’s programme for operational roles such as retail and logistics management and operational aspects of F&B business will be connected to Swiggy’s ecosystem of restaurants and retail backend operations, where they can find suitable opportunities.
An MoU was signed between the Ministry of Skill Development and Entrepreneurship and Swiggy to create employment, internship, and training opportunities for people in restaurant operations and various aspects of retail management.
