Hindustan Online – CODE, an e-learning platform, has recently announced the launch of ‘HASH’, a student support platform with the aim to improve the experience of its students. The platform is designed in sync with the latest technological support system to minimise the turnaround time for the queries raised by the students and provide them with real-time solutions, according to an official statement.
HASH, which stands for Hindustan Online Automated Support and Help enables students to raise their queries and concerns at any time of the day and track the solutions based on their tickets. If a problem is not being solved by HASH, it is automatically escalated to the programme manager, the statement further added.
Commenting on the latest development, Head, HASH, Centre for Open and Digital Education (CODE), Ami Agarwal, said:
Through the launch of this solution we reinforce our commitment to creating an enduring experience for our students by providing them with a simplified solution. Students go through numerous issues that may require administrative support.
Agarwal further added:
In an online experience, it is very important to provide them with solutions at their convenience to reduce the stress of managing those issues themselves. We aim HASH to become a game changer in the days to come.
Hindustan Group of Institutions was established with the aim of quality education with practical application in the field of Aviation, Engineering, Technology, Management and Applied Sciences. In its endeavour to benefit working professionals and students wanting to pursue Higher Education to further their prospects, HIIT has opened a new chapter “CODE”-Centre for Open and Digital Education, to offer higher degrees in the digital platform. CODE aims to create an inclusive environment- Educate all, Empower all and Enhance their employability.
Through CODE Hindustan endeavours to provide socially and industrially relevant quality higher education to all strata of society, and to provide better opportunities for an inclusive society to achieve global standards. With a well-curated, well-researched curriculum, the platform believes in the power of outcome-based learning. Its programs do not just provide theoretical learning, but focus on practical application of concepts.
