TELUS International India has announced the launch of the TELUS International University (TIU) programme to help its team members and their families attend leading educational institutions in the region to achieve their education goals, according to an official statement.
Through its unique partnership model, including employee subsidies and discounted courses, TIU facilitates a wide array of in-person and virtual courses for professional and personal development on artificial intelligence, cyber security, product leadership and strategy, HR analytics, and business management.
TIU has formed partnerships with renowned institutions like Symbiosis Centre for Distance Learning Institute, AnalytixLabs, UPES, Edvancer, Edology, the Shankar Mahadevan Academy, Inlingua New Delhi, Institute of Product Leadership, and several others, all across India. The statement further mentioned that these collaborations aim to offer access to nearly 100 courses, enabling team members and their families to obtain professional or vocational certificates from these educational institutes upon successful completion.
Speaking about the initiative, Regional Vice-President of TELUS International Asia-Pacific and Africa, Rajiv M.Dhand, said:
Access to learning and development is top of mind for our team members, and we are proud to be able to support them through various educational programmes, including TELUS International University. Since launching the programme, we’ve also received a lot of interest, not just from our team members but from their loved ones.
To accommodate the busy work schedules of participants, TIU claims to provide flexible learning options, including virtual and on-site classes. Recognising the importance of continuous learning, TELUS International India has also recently launched the TIU digital library, available to cater to on-site, hybrid, and remote workstyles. The library boasts an extensive collection of over 500 books in four different languages, with ongoing additions to enhance the learning experience for its team.
TELUS International focuses on human connection and innovation to deliver exceptional customer service and next-gen IT consulting that wow clients and delight their customers. The platform has more than 30,000 employees around the world, from locations across North and Central America, Europe and Asia, enabling over 200 million customer interactions annually via voice, email, chat and social media across fast-growing tech, financial services and fintech, gaming, travel and hospitality, and healthcare industries. The company enables customer service delivery innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. It serves clients in over 35 languages.
