Udemy, a leading online skills marketplace and learning platform, and ServiceNow, a premier digital workflow company that makes the world work better for everyone, recently announced that more than 75 of Udemy’s “power skills” courses will be incorporated into ServiceNow’s Now Learning platform to complement existing technology training, an official statement said.
Through this first-of-its-kind partnership, Now Learning, the training and certifications component of the RiseUp with ServiceNow initiative to skill one million people on the Now Platform, will offer an even more comprehensive “power skills” training programme by blending in-demand soft skills like communication, collaboration and analytical thinking courses with traditional technical competencies.
By integrating Udemy’s “power skills” courses within Now Learning, ServiceNow is expanding its course catalogue to cover a broad range of skills such as artificial intelligence, design thinking, project management, active listening and conflict resolution. Learners can maximize career advancement opportunities by building a mix of technical, functional and power skills. Many of these new courses correspond to ServiceNow’s Career Journeys, which began in May 2023 and give levelled learning paths and guidance on the knowledge and skills required to be job-ready for crucial roles in the ServiceNow ecosystem.
Speaking about the development, Stephanie Stapleton Sudbury, President of Udemy Business, said:
The workplace is undergoing a massive transformation––the scale of which we haven’t seen in more than two decades––underpinned by the transition to skills-based organizations, the rise of generative AI, and an increasingly dispersed global and hybrid workforce. With a shared passion for leveraging technology in service of people, we are thrilled to expand our relationship with ServiceNow to help organizations and professionals maximize their potential and achieve new career milestones.
The new course offerings come when many organizations approach a critical inflexion point. According to a recent study published by ServiceNow, developing technologies are expected to affect 23.5 million employees in the United States over the next few years, assuming that the duties accomplished in each role remain constant. Power skills like communication, collaboration and innovation will be in high demand for newly created job opportunities, in addition to technical competencies like artificial intelligence and project management. As a result, an additional study found that 98% of executives plan to transition to skills-based talent management practices––shifting the focus from degrees to skills validation––creating a more diverse and dynamic workforce.
Amy Regan Morehouse, Senior Vice President of Global Education, ServiceNow, stated:
Our focus on whole-person competencies combined with technical knowledge sets RiseUp with ServiceNow apart from other skilling initiatives. We are thrilled to partner closely with Udemy to bring these much-needed power skills to more of our learners and help them future-proof their careers.
In addition to the “power skills” courses, three new generative AI courses from Udemy will be introduced to the Now Learning platform, helping learners prepare for future AI-related employment. Artificial Intelligence with Machine Learning and Deep Learning; ChatGPT/AI Ethics: Ethical Intelligence in an AI World; and Introduction to ChatGPT and Generative AI.
ServiceNow’s cloud-based platform and solutions digitize and unify organizations, enabling smarter, faster and more efficient workflows. Employees and customers can become more connected, innovative, and agile. The platform serves over 8,100 enterprise customers globally, including around 85% of the Fortune 500, and is a long-time Udemy Business customer and supporter of employer-provided learning and development programming. Udemy has long been a popular destination for ServiceNow course content, with approximately 130,000 enrollments and growing on its platform.
Udemy, headquartered in San Francisco and with hubs in Ankara and Istanbul, Turkey; Austin, Texas; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; and New Delhi, India, provides users with thousands of up-to-date courses in a multitude of languages, enabling learners, real-world expert instructors, and enterprises to collaborate, achieve goals, and transform lives. Millions of learners use the platform to gain knowledge in several fields, including programming, data science, leadership, and team development.