Syniverse, the world’s most connected company, has partnered with TalkingPoints, an education technology nonprofit that improves student outcomes by facilitating effective partnerships between families and their children’s schools. This collaboration prioritizes delivering critical SMS and MMS messages and boosts security by separating communication streams or campaigns.
The TalkingPoints Universal Family Engagement platform, a unique tool, empowers teachers, staff, and administrators to foster stronger relationships with families. It does this through instant two-way text messaging in over 150 languages, a feature that is unparalleled in the education sector. Teachers rely on this platform to deepen connections with their students’ families through everyday collaboration about student needs, learning, and development.
As part of the partnership, Syniverse is taking steps to ensure secure and efficient communication. This includes the implementation of dedicated short codes to ensure urgent messages are prioritized by carriers, leading to a higher delivery rate. Additionally, TalkingPoints can now monitor security threats more closely and instantly shut down a compromised messaging thread without impacting others, thanks to its communication delivery being split into separate streams or campaigns.
Harry Patz, Jr., Chief Revenue Officer of Syniverse, commented on the latest development:
Our work with TalkingPoints provides teachers and parents with greater peace of mind because they can trust that any messages about a child’s education and well-being will be delivered quickly and securely. This small but impactful step helps TalkingPoints overcome barriers to engagement for families and ensures that children of all backgrounds have an equal opportunity to thrive.
As part of its professional services consultancy, Syniverse has connected TalkingPoints with an aggregator partner to handle the distribution of its SMS and MMS messages. It also continues to provide ad hoc support related to 10-DLC messaging.
Stephanie Kaufman, Head of Product of TalkingPoints, added:
Families feel better equipped to support their children’s academic success and development when they can have a meaningful relationship with their teachers and schools. But without the skills and tools to support that relationship, it can begin to break down. That’s why Syniverse has been such an effective partner: Its considerable messaging expertise and technical know-how help us ensure families can effectively partner with their child’s teachers and schools, regardless of their background or language at home.
Syniverse is an essential driver of the world’s adoption of intelligent connectivity, from 5G and CPaaS to IoT and beyond. Its secure, global technology powers the world’s leading carriers, top Forbes Global 2000 companies, and billions of people, devices, and daily transactions. Its engagement platform delivers better, more intelligent experiences that strengthen relationships between businesses, customers, and employees
